Contact information
Contact Information
Thank you for shopping with Tallow & Honey Supplies LLC.
Our customer service team assists with orders placed through tallowhoneysupplies.com.
Customer Service
Tallow & Honey Supplies LLC
Website: tallowhoneysupplies.com
Customer Support Email:
support@tallowhoneysupplies.com
Our primary customer support channel is email and the contact form available through our website.
We Can Help With
Customer service can assist with:
- Existing orders
- Shipping questions
- Tracking
- Returns
- Refunds
- Damaged products
- Incorrect products
- Product information
- Order changes when still possible
- Privacy requests
- General questions
Order-Related Requests
When contacting us about an existing order, please include:
- Your order number
- Your name
- The email address used during checkout
- A short explanation of the issue
This information helps us locate the order and respond efficiently.
Returns
Before returning a product, please contact:
support@tallowhoneysupplies.com
Return addresses may vary depending on the fulfillment location and order.
Do not automatically return a product to the address printed on the shipping label, because that location may belong to a shipping or fulfillment provider and may not be authorized to accept returns.
Privacy Requests
Questions concerning personal information, privacy rights, deletion requests, access requests, corrections, or marketing preferences may be sent to:
support@tallowhoneysupplies.com
Payment Security
Please do not send full credit card numbers, passwords, security codes, or other highly sensitive payment credentials through ordinary email.
Payments are processed using the secure payment methods made available through our checkout.